Job details
Region: South East
Location: Tunbridge Wells
Job reference: ANEE01851
Closing date: 16th January 2026
• Lead Generation
Proactively identify and qualify potential new business opportunities across commercial and personal insurance, as well as financial services, through outbound calls, emails, networking, referrals, and local canvassing.
• Networking & Community Engagement
Represent the agency at local business networking events, trade shows, agricultural and sector-specific events, and community functions to raise brand awareness and generate leads.
• Event Support & Participation
Actively support the delivery of agency-led marketing campaigns and events. This includes pre-event outreach, event attendance, follow-up activity, and lead reporting.
• Relationship Building
Build strong working relationships with local businesses, groups, and stakeholders to help develop long-term lead opportunities and referrals.
• Marketing Alignment
Work closely with the marketing team to help shape and implement lead-generation campaigns. Share market insights and feedback to inform future activity.
• CRM & Data Management
Record and track lead activity using internal CRM tools and processes. Ensure all interactions are accurately captured and followed up in a timely and professional manner.
• Cross-Selling Opportunities
Identify cross-sell and referral opportunities for insurance, financial services, risk management and health & safety consultancy, passing qualified leads to the relevant sales advisors.
• Support Sales Campaigns
Contribute to seasonal and sector-specific campaigns with lead generation, outreach, and presence at promotional events.
• Compliance & Conduct
Ensure all activity is undertaken in a compliant, customer-centric way, acting in line with FCA principles and NFU Mutual’s internal policies.
About you:
Essential:
• Excellent communication and interpersonal skills
• Confidence in approaching and speaking with new people
• Energetic, self-motivated, and proactive mindset
• Ability to organise and manage your own workload effectively
• Commercial awareness and interest in local business sectors
• Strong attention to detail in logging and qualifying leads
• Collaborative approach and team-oriented attitude
• Professional and positive attitude, acting as a brand ambassador
Desirable:
• Experience in sales, telemarketing, events, or customer-facing roles
• Understanding of general insurance and/or financial services sectors
• Experience with CRM systems or lead-tracking tools
• Local market knowledge and existing networking contacts
Performance Expectations
• Volume and quality of leads generated
• Conversion rates from lead to opportunity
• Engagement and participation in events and networking
• Contribution to marketing campaign outcomes
• Adherence to compliance and conduct standards
• A supportive and friendly working environment
• Full Training & Development will be provided which includes technical knowledge, Sales soft skills with the opportunity of a funded CERT CII qualification.
Benefits
• 25 days holiday plus bank holiday (after 4 years’ service an additional day a year up to a maximum of 5 days). In addition we provide 2 additional days holiday over the Christmas period
• Benenden Health
• 15 days working from home flexibility
• Free parking in front of the office
• Group Life Cover – 4 x salary
• Eyecare cover
• Unlimited access to Refer a Friend bonus scheme
• Employee discounts on a range of NFU Mutual insurance policies
• Pension contributions
Please apply in writing with CV and covering letter to: bethan_davies@nfumutual.co.uk 01892 337488. We will keep recruitment information (including interview notes) for no longer than is reasonable, and this is generally for a period of 6 months, after which they will be destroyed.
Closing date: 16 January 2026.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.