Job details
Commercial & Rural Account Executive
Region: North West
Location: Carlisle
Job reference: ANEE02055
Closing date: 24th September 2026
The Role
Commercial & Rural Account Executive
Salary dependant on experience
From 30 – 37.5 hours per week (between Monday to Friday 8.30am-5pm)
Permanent Contract
Location: Carlisle Agency Office at Warwick Bridge
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual, we deliver a first-class service to customers (old and new) and keep them at the heart of everything we do. We sell the entire NFU Mutual product range and are a business that has honesty, integrity and trust at the core of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
Due to continued growth, an exciting opportunity has now arisen within the Carlisle Agency.
About the role:
We are looking for an enthusiastic and motivated Account Executive to join our growing team in Carlisle.
This is a relationship-led sales role focusing primarily on developing new business opportunities across our farming and commercial client base. You'll spend time getting to know customers, understanding their businesses and identifying the right insurance and risk management solutions to meet their needs.
Working both in the office and out meeting customers, you'll build and maintain strong relationships, generate new business opportunities, prepare and present quotations, and work closely with colleagues to deliver the personal service for which NFU Mutual is renowned.
This is an excellent opportunity for someone who enjoys meeting people, developing business and becoming a trusted adviser within the local community.
About you
We're looking for someone who enjoys building relationships and takes pride in delivering excellent customer service.
You may already have insurance experience, but we're equally interested in hearing from people with a successful background in sales, account management or other customer-focused roles.
You'll have:
- Excellent communication and relationship-building skills
- A proactive and self-motivated approach to business development
- Confidence meeting customers face-to-face and identifying new opportunities
- Strong organisational skills and the ability to manage a varied workload
- Good attention to detail and a commitment to delivering a high standard of service
- Competence using Microsoft Office applications, including Word, Outlook and Excel
- A full UK driving licence
Experience within insurance, farming, agriculture or commercial business sectors would be advantageous but is not essential.
Our commitment to you:
We want our people to succeed and enjoy their careers with us. From day one you'll receive comprehensive training, ongoing support and access to a knowledgeable and experienced team.
We'll help you develop your technical knowledge, build your confidence and provide opportunities for continued professional development as your career progresses. You'll be given the support, tools and encouragement needed to achieve your potential.
Benefits
- Competitive salary dependent on experience
- Performance-related bonus scheme
- 25 days annual leave plus bank holidays
- Additional holiday entitlement with length of service
- Employer pension contribution
- Full training and ongoing professional development
- Free on-site parking
- Friendly, supportive and professional working environment
Please apply in writing with CV and covering letter to: graham_holliday@nfumutual.co.uk
Closing date for all applications: 24th September 2026
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
How your Agents will support you
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.
Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.